Overview
  Service & security
   
   
   
   
   
   
   
   
   

Overview

The maxi service was developed to provide government and business with a secure, robust and flexible payment technology.

maxi has set new boundaries in the integration and security of eCommerce transaction centres and provides best of breed standards in data and financial security.
maxi has also won several national awards, including the Australian Information Industry Association’s “Best Use of Internet Commerce” and the Australian Government Technology Productivity Award.

Maxi currently provides around 30 different services, including:

  • Integration with Internet, telephone (IVR), Over-the Counter and Wireless

  • Online ordering and purchase of products and services

  • Bill and invoice presentation

  • Customer identification and authentication

  • Credit card, Direct Debit payment processing

  • Online booking facility

  • Customer applications and enquiries processing

  • Application/enquiry status monitoring

  • Integration into corporate systems to search and validate information in real time


    Service and Security

  • 24 x 7 monitored and managed operation for round the clock availability and service

  • Support is provided by telephone and email: Mon-Fri 8am to 11 pm ; Sat-Sun 9am to 7pm

  • Banking grade 128 bit SSL encryption on all web pages and data transfers

  • The maxi service is hosted in a secure Data Centre